Refund policy

🧾 Return & Refund Policy

Effective Date: October 8, 2025

Thank you for shopping with Aurum Glance.

We want you to love your purchase, but if something isn’t right, we’re here to help.

Returns:

• We accept returns only for defective, damaged, or incorrect products.

• To request a return, please contact us within 7 days of delivery at desaiishan143@gmail.com with your order number and product photos.

• Products must be unused, unwashed, and in their original packaging.

Refunds:

• Once your return is approved and inspected, we’ll issue a refund to your original payment method.

• Refunds typically take 5–10 business days to process.

• In case of prepaid orders, shipping costs are non-refundable.

Exchanges:
Currently, we do not offer direct exchanges. Please initiate a return and place a new order.

Contact:
For any refund or return questions, email us at desaiishan143@gmail.com.